When something is not working

"My assistant says it cannot reach my knowledge"

Start a new chat. The connected tools join the next conversation, not the one already open, and a session that has been open a while needs a fresh one.

The tools are not there

Run II Workbench: Connect my tools again, then start a new chat. II Workbench: Show connection status tells you what is connected and as whom.

The sign-in link has not arrived

Give it a minute. Check spam, and any filtering your organisation runs on inbound mail; some corporate gateways strip sign-in links. If yours has, write to us and we will get you in another way.

Anything else

Support is one of your connected tools: ask your assistant, and the question reaches us. Or write to enquiries@instructedintelligence.com. A person replies.